Shipping policy

Shipping Policy for [Pure Peace Aromatics]

Effective Date: [January 1, 2025]

At [Pure Peace Aromatics], we are committed to delivering your faith-inspired home fragrance and personal care products with care and efficiency. We want to ensure that your shopping experience is as smooth and enjoyable as possible. Below you will find our shipping policy, which outlines the details of how we handle your orders, shipping rates, and delivery times.

1. Processing Time

  • All orders are typically processed within 1-3 business days of the date of purchase. Business days are Monday through Friday, excluding holidays.
  • Orders placed on weekends or holidays will be processed on the next available business day.
  • Once your order has been processed and shipped, you will receive an email notification with tracking information, if applicable.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • Free Shipping: We offer free standard shipping on all orders over $[65.00] (before taxes and after discounts).

Note: Delivery times may vary depending on your location, weather conditions, and carrier delays. While we do our best to ensure timely delivery, we are not responsible for delays caused by the shipping carrier.

3. Shipping Rates

Shipping rates are calculated based on your order size, weight, and delivery destination. You can view the shipping charges at checkout before finalizing your purchase.

  • Free Standard Shipping: Available on orders over $[65.00].
  • Flat Rate Shipping: If your order does not qualify for free shipping, shipping costs will be calculated at checkout based on your selected shipping method.

4. International Shipping

Currently, we only offer domestic shipping within [USA]. We do not offer international shipping at this time.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package through the carrier’s website.

If you do not receive your tracking number or if there are any issues with tracking your order, please contact our customer support team at [info@purepeacearomatics.com] or [757-943-4802].

6. Shipping to PO Boxes or APO/FPO Addresses

We are happy to ship to PO Boxes and APO/FPO addresses. Please ensure that the address is entered correctly when placing your order.

7. Lost or Damaged Packages

We take great care in packing your items to ensure they arrive safely. However, in the event that your package is lost or damaged in transit, please reach out to our customer service team within 7 days of the expected delivery date:

  • Email: [info@purepeacearomatics.com]
  • Phone: [757-943-4802]

We will assist you with filing a claim with the carrier and take appropriate steps to resolve the issue, including offering a replacement or refund, depending on the situation.

8. Address Accuracy

Please double-check your shipping address when placing an order. We are not responsible for delays or additional shipping fees caused by incorrect or incomplete addresses. If you notice an error in your address after placing the order, please contact us immediately at [info@purepeacearomatics.com] to ensure your order is shipped to the correct location.

9. Customs, Duties, and Taxes

For orders within [USA], all taxes and duties will be included in the price at checkout.

If you are placing an order from an international location, please be aware that customs fees, import taxes, or duties may be assessed when the package reaches your country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for any additional charges before making your purchase.

10. Special Notes for Faith-Inspired Orders

We are passionate about sharing our faith through our products, and we want your experience to be as joyful as the products you’ve chosen. Every order is carefully packaged with care, and we do our best to include special touches in each box to uplift and inspire you on your journey of faith.

11. Customer Support

If you have any questions regarding our shipping policy, your order, or any issues related to shipping, please contact us at:

We are here to assist you and ensure that your experience with [Pure Peace Aromatics] is a blessed one.

By completing a purchase with us, you acknowledge that you have read, understood, and agree to this Shipping Policy. Thank you for choosing [Pure Peace Aromatics] for your faith-inspired home fragrance and personal care products!